- Is this fleet management software?
- It is the engineering record behind a fleet rather than a live feed from one. Each unit holds its build, its configuration, its duty hours and every service visit logged against it. That history explains why a machine is the way it is, and it is settled in engineering rather than measured on the floor. Most teams run both, and they answer different questions.
- Do you handle firmware and software versions?
- Yes. Each unit carries its own firmware and software revision, so you can answer which build is running on which serial. They are ordinary fields on the record, which means you can filter the fleet by them, and every change to one shows up in that unit's history next to the service visit that made it.
- How is a Robot Unit different from a Robot?
- Robot is the design: one record, one BOM, the thing you version and approve. Robot Unit is a machine that exists, with a serial number and a history that starts diverging from the design the day it ships. Most PLM only models the first one, which is why the second usually ends up in a spreadsheet.
- Can autonomous mobile robots and robot arms live in one project?
- Yes, and the starter ships both: a warehouse AMR and a collaborative arm, sharing a Component base type and a parts catalogue. They are different products with different BOMs, not two copies of the same schema, which is the case a rigid vertical tool tends to handle badly.
- Do we have to use the template as it comes?
- No. It is a starting point, not a schema you are stuck with. Every type, field, group and rollup in it is yours to rename, remove or extend, and if it is closer to wrong than right for you, start from an empty project instead. The template exists to save you the first afternoon, not to decide your data model.
- What does it cost?
- It is on the pricing page and you can work out your bill without talking to anyone. That is deliberate, and it is one of the clearer differences between us and most of this category.