Terms of Use

Last updated July 28, 2026

Agreement to our legal terms

We are ManyRows Pty Ltd (‘Company’, ‘ManyRows’, ‘we’, ‘us’, or ‘our’). We operate the website https://manyrows.com (the ‘Site’) and the ManyRows application, as well as any other related products and services that refer or link to these legal terms (the ‘Legal Terms’) (collectively, the ‘Services’). You can contact us via our contact page.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (‘you’), and ManyRows Pty Ltd, concerning your access to and use of the Services. By accessing the Services you agree to be bound by all of these Legal Terms. If you do not agree with them, you must discontinue use immediately.

If you are entering into these Legal Terms on behalf of a company or other organisation, you represent that you have the authority to bind that organisation, and ‘you’ refers to that organisation.

Supplemental terms or documents posted on the Services from time to time are incorporated by reference. We may make changes to these Legal Terms; we will alert you by updating the ‘Last updated’ date, and where a change materially reduces your rights we will give you notice by email or in the application before it takes effect.

The Services are intended for users who are at least 18 years old. Persons under 18 are not permitted to use or register for the Services.

Our Services
Intellectual property rights
Your content and your data
User representations
User registration and account security
Purchases and payment
Subscriptions, trials and cancellation
The API, rate limits and plan limits
Prohibited activities
Feedback
Services management
Term and termination
Data retention, export and deletion
Modifications, availability and interruptions
Privacy
Governing law
Dispute resolution
Corrections
Disclaimer
Limitations of liability
Indemnification
Electronic communications, transactions, and signatures
California users and residents
Miscellaneous
Contact us

1. Our Services

ManyRows is a hosted product lifecycle management and product data platform. You define your own record types, fields and structures, and store your product information in them.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. The Services are not certified or tailored to comply with industry-specific regulations such as HIPAA, FISMA, GLBA, FDA 21 CFR Part 11, or ISO 13485. If your use is subject to such requirements, you are responsible for determining whether the Services are suitable, and we make no certification claim.

2. Intellectual property rights

We own or license all intellectual property rights in the Services themselves — the source code, databases, functionality, software, website design, text and graphics (the ‘Content’), and the ManyRows trademarks, service marks and logos (the ‘Marks’). Nothing in these Legal Terms transfers any of that to you.

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable licence to access and use the Services for your internal business purposes, and to download or print material you have properly gained access to for that purpose.

Where the Services include third-party software accompanied by its own licence, that licence governs your use of it.

3. Your content and your data

Submitting content is the point of the Services: you create records, types, structures, images, files, comments and history. All of that is ‘Customer Content’.

You own your Customer Content. These Legal Terms give us no ownership of it. You grant us only the licence we need to operate the Services for you — to host, store, copy, transmit, display, back up and process it in order to provide the Services, to support you when you ask, and to comply with law. That licence ends when the content is deleted, save for backups expiring in the ordinary course.

We do not sell your Customer Content, and we do not use it to train machine-learning models.

You are responsible for your Customer Content: that you have the rights to it, that it does not infringe anyone else’s rights, that it is not unlawful, and — where it contains personal information about other people — that you have a lawful basis for putting it there. In respect of such personal information we act on your instructions; see our Privacy Policy.

You are responsible for the accuracy of your Customer Content and for any decision you make on the basis of it. The Services compute values such as cost rollups, requirements explosions and schedules from what you enter; those outputs are only as good as the inputs, and we do not warrant them.

4. User representations

By using the Services you represent and warrant that: (1) all registration information you submit is true, accurate, current and complete; (2) you will maintain its accuracy; (3) you have the legal capacity to agree to these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not use the Services for any illegal or unauthorised purpose; and (6) your use complies with applicable law.

5. User registration and account security

You must register to use the Services. You are responsible for keeping your credentials confidential and for all activity under your account. Where the Services offer additional protection such as passkeys or two-factor authentication, we recommend you enable it.

You are responsible for the members you invite to your workspace and for the roles you give them. Tell us promptly if you believe an account has been compromised.

6. Purchases and payment

Card payments are processed by Stripe. Card details are entered on Stripe’s hosted checkout and are not stored by us. Your use of Stripe is also subject to Stripe’s own terms.

Plans are billed in the currency shown on our pricing page at the time of purchase, which is currently US dollars (USD). You are responsible for any bank or currency-conversion charges your card issuer applies, and for any taxes or duties that apply to you other than taxes on our income.

You agree to provide current, complete and accurate purchase and account information, and to keep it updated. We reserve the right to refuse or cancel an order.

7. Subscriptions, trials and cancellation

Trial. A new workspace begins with a 7-day trial and does not require a card. If no subscription is in place when the trial ends, access to the workspace is suspended.

Billing and renewal. Subscriptions continue and renew automatically for successive periods at the then-current price until cancelled. The billing period depends on the plan you choose.

Cancellation. You can cancel at any time from your account. Cancellation takes effect at the end of the current paid period; you keep access until then. We do not provide pro-rata refunds for the unused portion of a period that has already been paid for.

Your rights under consumer law. Nothing in these Legal Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where such a right applies, it prevails over anything inconsistent in this section.

Fee changes. We may change subscription fees. We will give you notice before a change applies to your renewal, and you may cancel before it takes effect rather than accept it.

Non-payment. If a payment fails we may suspend access to the workspace after notifying you. See section 13 for what happens to your data.

8. The API, rate limits and plan limits

The Services include an HTTP API and API keys. An API key carries the access of the workspace it belongs to: treat it as a credential, do not embed it in a client-side application or a public repository, and rotate it if it is exposed. You are responsible for everything done with your keys.

Your plan carries limits — members, projects, records, storage and API requests per minute — published on the pricing page. Rate limits are enforced per workspace, so all of a workspace’s keys share one budget. We may throttle or refuse requests that exceed your limits, and we may apply reasonable technical measures against usage that threatens the stability of the Services for others.

We may change the API. Where a change would break existing integrations we will give reasonable notice, and we will not make breaking changes casually.

9. Prohibited activities

You may not use the Services for any purpose other than that for which we make them available. You agree not to: systematically retrieve data to build a competing product or database; attempt to gain unauthorised access to any account, workspace or system; circumvent, disable or probe security or authentication features except with our written permission; upload malware or anything designed to disrupt the Services; use the Services to store or distribute unlawful material; misrepresent your identity or affiliation; interfere with or place undue load on the Services or the infrastructure they run on; resell or provide the Services to a third party except as expressly permitted; or use the Services in breach of applicable law, including export-control and sanctions law.

10. Feedback

If you send us suggestions, feature requests or other feedback about the Services, you agree we may use it to improve the Services without obligation or compensation to you. This applies to feedback about the product only; it gives us no rights over your Customer Content.

11. Services management

We may monitor the Services for breaches of these Legal Terms, take appropriate legal action, and refuse, restrict or disable access where a breach occurs or where necessary to protect the Services, our rights, or other customers. We are not obliged to monitor Customer Content, and we do not routinely inspect it.

12. Term and termination

These Legal Terms remain in effect while you use the Services. You may stop using them at any time and cancel as described in section 7.

We may suspend or terminate your access for material breach of these Legal Terms, for non-payment, or where required by law. Except where a breach is serious or where the law requires immediate action, we will tell you what the problem is and give you a reasonable opportunity to fix it first.

13. Data retention, export and deletion

You can export a whole project — schema, records, structures and history — at any time, and we recommend doing so before you cancel or delete anything.

What we do with your data:

Records you delete go to a recycle bin and are recoverable for 30 days, then permanently purged.
A workspace that never subscribes is deleted 7 days after its 7-day trial ends. We email you first.
A workspace that subscribed and then cancels retains its data for 30 days after the end of the paid period, and is then deleted.
Deletion is permanent. Data may persist briefly in encrypted backups until those expire in the ordinary course.

We may retain billing records for as long as tax and accounting law requires. Our Privacy Policy sets out the detail.

14. Modifications, availability and interruptions

We may change or remove parts of the Services at any time at our discretion. We will not remove a material capability you rely on without reasonable notice.

We cannot guarantee the Services will be available at all times. We may need to suspend them for maintenance, and hardware, software, network or third-party provider failures may cause interruptions. Unless we have separately agreed a service level with you in writing, the Services are provided without a committed uptime guarantee, and we are not liable for unavailability.

15. Privacy

Our Privacy Policy explains what personal information we process, who processes it on our behalf, where it goes, how long we keep it, and the rights you have. It forms part of these Legal Terms. Where we process personal information contained in your Customer Content, we do so as a processor acting on your instructions.

16. Governing law

These Legal Terms are governed by the laws of Victoria, Australia, and the Commonwealth of Australia. You and ManyRows Pty Ltd submit to the non-exclusive jurisdiction of the courts of Victoria, Australia. Nothing in this section deprives you of the protection of mandatory consumer-law rights in your own country of residence.

17. Dispute resolution

If a dispute arises, contact us first — most things are resolved that way. If we cannot resolve it informally within 30 days, either party may pursue it in the courts identified in section 16.

18. Corrections

The Services may contain typographical errors, inaccuracies or omissions, including in pricing and descriptions. We may correct them and update information at any time without prior notice.

19. Disclaimer

Except as expressly stated in these Legal Terms, and to the fullest extent permitted by law, the Services are provided on an ‘as is’ and ‘as available’ basis and we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted or error-free, or that outputs computed from your Customer Content will be accurate or fit for a given purpose.

Nothing in this section excludes, restricts or modifies any guarantee, right or remedy under the Australian Consumer Law or other law that cannot lawfully be excluded. Where we are permitted to limit our liability for breach of such a guarantee, our liability is limited to resupplying the Services or paying the cost of having them resupplied.

20. Limitations of liability

To the fullest extent permitted by law, neither party will be liable for indirect, consequential, exemplary, incidental, special or punitive damages, or for lost profits, lost revenue or lost goodwill, arising out of or in connection with these Legal Terms, even if advised of the possibility.

To the fullest extent permitted by law, our total aggregate liability arising out of or in connection with these Legal Terms is limited to the greater of (a) the fees you paid us for the Services in the 12 months immediately preceding the event giving rise to the claim, and (b) AUD 100.

These limits do not apply to liability that cannot lawfully be limited, and are subject to section 19 in respect of the Australian Consumer Law.

Keep your own copies. We take backups as part of operating the Services, but they are for our own recovery purposes and are not a substitute for your records. Export your data.

21. Indemnification

You agree to defend, indemnify and hold us harmless from any loss, damage, liability, claim or demand made by a third party arising out of your Customer Content, your breach of these Legal Terms, or your violation of a third party’s rights or applicable law. We will notify you promptly of any such claim and give you control of the defence, and you will not settle in a way that imposes an obligation on us without our consent.

22. Electronic communications, transactions, and signatures

You consent to receive electronic communications from us, and agree that agreements, notices, disclosures and other communications we provide electronically satisfy any legal requirement that they be in writing. Service messages about your account, billing, security and change approvals are part of the Services and are not marketing.

23. California users and residents

If a complaint is not satisfactorily resolved, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

24. Miscellaneous

These Legal Terms, together with any policies posted on the Services, are the entire agreement between you and us. Our failure to exercise a right is not a waiver of it. If any provision is held unenforceable, it is severed and the rest remains in effect. You may not assign these Legal Terms without our consent; we may assign them to an affiliate or in connection with a merger, financing or sale of assets. Neither party is liable for delay or failure caused by events beyond its reasonable control. Nothing here creates a partnership, agency or employment relationship.

25. Contact us

To resolve a complaint or for further information about the Services, please contact us.